Refund Policy
Last updated: May 16, 2026
We want you to be happy with Post Forge. If you aren't, we offer a 30-day money-back guarantee.
30-Day Money-Back Guarantee
You may request a full refund within 30 days of your original purchase or your most recent subscription renewal. No reason required.
How to Request a Refund
Our order process is conducted by our online reseller Paddle.com, who is the Merchant of Record for all our orders. Refunds are processed by Paddle.
You can request a refund in two ways:
- Visit paddle.net and use the order lookup with the email address you used at checkout.
- Contact Moss Interactive support through the in-app support channels and we will help you process your refund through Paddle.
After the 30-Day Window
Subscriptions renew automatically. You can cancel at any time from the Subscription page in your dashboard or via paddle.net. Cancellation stops future renewals; access continues until the end of your current billing period. For exceptional circumstances outside the 30-day window, contact support — we review requests on a case-by-case basis.
Questions
Contact Moss Interactive through the in-app support channels for any questions about this policy.